Refund policy
Last updated 31 October 2026
Failed generations
If a generation fails for any reason — a model error, a timeout, or a safety-filter rejection — every credit held for it returns to your balance automatically.
Credit packs
One-time credit packs can be refunded to your PayPal account within 14 days of purchase if none of the pack's credits have been used. Email ettammar.dev@gmail.com with your PayPal transaction ID.
Subscriptions
- Cancel any time from Billing. Cancelling stops future renewals; you keep your plan and remaining credits until the end of the period you've paid for.
- If you were charged for a renewal you didn't intend and haven't used any of that month's credits, contact us within 7 days of the charge for a refund.
- If a payment is refunded or reversed, the credits it added are removed from your balance.
Your legal rights
Where consumer law gives you additional rights, those apply in addition to this policy.